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Privacy Policy

Last updated Nov 1, 2026

This document is a template provided for convenience. It must be reviewed and completed by qualified legal counsel before it is relied upon.

This Privacy Policy explains what personal data ScreenshotDude ("we", "us") processes when you visit our website, create an account or use our API, and what rights you have.

Data we collect

Account data. Name, email address, password hash or OAuth identifier, workspace name, and team membership.

Billing data. Plan, invoices and payment status. Card and payment details are collected and processed directly by our merchant of record, Dodo Payments; we never see or store full card numbers.

Usage data. API request logs (endpoint, parameters, status code, duration, credits charged, IP address), used for billing, rate limiting, abuse prevention and support. You can restrict what is shown in request logs with log privacy settings in the dashboard.

Request content. The URLs you submit and the outputs we generate. Outputs are stored only when needed for async jobs, caching (cache=true) or uploads you request, and are deleted when they expire.

Website data. Basic, privacy-friendly analytics and form submissions (contact, startup program, benchmark requests).

How we use data

  • to provide, secure and improve the Service;
  • to bill you and send transactional emails (verification, receipts, quota alerts);
  • to respond to support requests;
  • to comply with legal obligations.

We do not sell personal data. We do not use your request content to train AI models.

Where the GDPR applies, we process data to perform our contract with you, for our legitimate interests (security, product improvement), to comply with legal obligations, and with your consent where required.

Subprocessors and transfers

We use a limited set of subprocessors — including Dodo Payments for payments and tax, and Anthropic for AI analysis. Where data is transferred outside the EEA, we rely on appropriate safeguards such as Standard Contractual Clauses.

Retention

Account data is kept while your account is active. Request logs are retained for a limited period for billing and support, then deleted or aggregated. Billing records are kept as long as required by law.

Your rights

You may request access, correction, deletion, restriction, portability, or object to processing. Contact support@screenshotdude.com. You may also lodge a complaint with your data protection authority.

Security

We use encryption in transit, hashed passwords and API keys, access controls and audit logging. See our bug bounty to report vulnerabilities.

Changes

We will post updates on this page and notify account owners of material changes.